Last Updated: 1 April 2026
At Beeyounick (BYN) (“BYN”, “we”, “our”, or “us”), your privacy matters. We are committed to protecting your personal information and handling it responsibly, transparently, and in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”), the Information Technology Act, 2000, and other applicable regulations.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit www.beeyounick.com, place an order, create an account, subscribe to our communications, or otherwise interact with us.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We collect only the information necessary to provide our products, improve your experience, comply with legal obligations, and operate our business effectively.
The types of information we collect may include:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Shipping Address
- Billing Address
- Order Details
- Purchase History
Account Information
If you create an account with us, we may collect:
- Username
- Login Credentials (encrypted where applicable)
- Wishlist
- Saved Addresses
- Order History
Device & Technical Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Time Zone
- Pages Visited
- Referring Website
- Clickstream Data
2. Information You Provide
You may voluntarily provide information when you:
- Place an order
- Contact Customer Support
- Subscribe to newsletters
- Participate in promotions or giveaways
- Submit reviews
- Upload photos or user-generated content
- Join our community
- Contact us via WhatsApp, Email or Social Media
3. Information Collected Automatically
Our website may automatically collect certain information through cookies and similar technologies to improve website performance, understand visitor behaviour, and personalize your experience.
This information generally includes:
- Device identifiers
- IP address
- Browser settings
- Website interactions
- Session information
- Location derived from IP address
4. Cookies & Analytics
We use cookies and similar technologies to:
- Keep you logged in
- Remember your shopping cart
- Save your preferences
- Improve website performance
- Analyse visitor behaviour
- Measure marketing effectiveness
We may use services such as:
- Google Analytics
- Meta Pixel
- WooCommerce Cookies
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
For more information, please refer to our Cookie Policy.
5. Payment Information
We do not store or have access to your complete debit card, credit card, UPI PIN, CVV, or banking credentials.
Payments are securely processed by trusted third-party payment service providers.
Depending on your selected payment method, your payment may be processed through providers such as:
- Razorpay
- PhonePe
- Cashfree
- Other RBI-compliant payment gateways
These providers maintain their own privacy and security standards.
6. How We Use Your Information
We use your personal information to:
- Process and fulfil orders
- Manufacture made-to-order products
- Deliver products
- Communicate order updates
- Respond to customer enquiries
- Process refunds
- Improve our products and website
- Detect fraud and unauthorized activity
- Comply with legal obligations
- Send promotional communications (where you have consented)
- Conduct analytics and business reporting
We do not sell your personal information.
7. Legal Basis for Processing
In accordance with the Digital Personal Data Protection Act, 2023, we process your personal data based on one or more of the following:
- Your consent
- Performance of a contract (processing your order)
- Compliance with legal obligations
- Legitimate business purposes permitted under applicable law
Where consent is required, you may withdraw it at any time.
8. Sharing of Information
We only share your information where necessary.
This may include:
- Courier and logistics partners
- Payment gateway providers
- Website hosting providers
- Technology service providers
- Customer support platforms
- Government authorities where legally required
We never sell or rent your personal information to third parties.
9. Third-Party Service Providers
To operate our business, we may engage trusted third-party service providers, including but not limited to:
- WooCommerce
- WordPress Hosting Provider
- Razorpay / Cashfree / PhonePe / Stripe
- Delhivery
- Blue Dart
- XpressBees
- DTDC
- Ecom Express
- India Post
- Google Analytics
- Google Ads
- Meta Pixel
- WhatsApp Business
- Email Marketing Platforms
These providers receive only the information necessary to perform their services on our behalf.
10. Data Security
We implement appropriate technical and organisational measures to safeguard your information.
These include:
- SSL Encryption
- Secure Payment Processing
- Access Controls
- Password Protection
- Firewall Protection
- Regular Software Updates
While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.
11. Data Retention
We retain personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Comply with legal requirements
- Resolve disputes
- Maintain financial and tax records
When your information is no longer required, it is securely deleted or anonymised in accordance with applicable laws.
12. Children’s Privacy
Our website is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child without appropriate authorisation, we will take reasonable steps to delete such information.
13. Your Rights Under the DPDP Act, 2023
Subject to applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request updating of incomplete information
- Request deletion of your personal information
- Withdraw previously given consent
- Request details regarding how your information has been processed
- Lodge a grievance regarding the handling of your personal information
Certain requests may be subject to legal or regulatory limitations.
14. How to Exercise Your Rights
To exercise any of the rights described above, please contact us using the details below.
Please include:
- Full Name
- Registered Email Address
- Order Number (if applicable)
- Description of your request
We may request reasonable identity verification before processing your request.
15. Marketing Communications
If you subscribe to our newsletter or choose to receive promotional communications, we may send updates regarding:
- New Collections
- Product Launches
- Exclusive Offers
- Events
- Promotions
You may unsubscribe at any time by:
- Clicking the “Unsubscribe” link in our emails
- Contacting us directly
We will honour your request within a reasonable period.
16. International Data Transfers
Some of our trusted technology providers may process information outside India.
Where such transfers occur, we take reasonable steps to ensure that your information receives an appropriate level of protection consistent with applicable laws.
17. Grievance Officer
In accordance with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and applicable rules, BYN has appointed a Grievance Officer.
Grievance Officer
Beeyounick (BYN)
Email: grievance@beeyounick.com
Phone: +91 91477 06633
Address:
562, Purbachal Main Road,
Kalikapur,
Kolkata – 700078,
West Bengal, India
We endeavour to acknowledge and resolve grievances within the timelines prescribed under applicable law.
18. Contact Us
If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us:
Email: care@beeyounick.com
Phone / WhatsApp: +91 91477 06633
Website: www.beeyounick.com
Business Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.
The revised version will be published on this page along with the updated “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
Privacy Commitment
At Beeyounick (BYN), privacy is built on the same principles as our products; transparency, trust, and respect. We collect only what we need, protect what you share, and use your information responsibly to deliver a seamless shopping experience.
